Terms and Conditions for Prepaid Services at Facial Entity

  1. Validity Period:
    Facial Package must be used within 6 months from the purchase date. Any remaining sessions not used by the end of this period will automatically expire and be forfeited.

  2. No Refunds or Credit Returns:
    Once a service/package is purchased, no refunds, credit or be combined with another offer.

  3. No-Show Policy:
    standard no show policy for every client. $50 fee will be charged to card on file. Client is responsible to reschedule.

  4. Cancellation and Rescheduling:
    Clients are required to cancel or reschedule appointments at least 24 hours in advance. $25 fee will be charged to card on file.

  5. Pre-Booking:
    Pre-booking appointments for all service/package sessions is highly recommended to ensure availability and flexibility in your schedule. Our appointment slots fill quickly, and booking in advance guarantees your preferred times.

  6. Service/Package Repurchase:
    Once all sessions in a package have been used, clients are welcome to repurchase the package.

  7. Non-Transferable:
    Service/Packages are non-transferable and must be used by the individual who purchased them. You cannot gift or transfer unused sessions to another person.

  8. Expiration and Forfeiture:
    Any sessions not used within the six-month period will be forfeited without exception. Extensions will not be provided, so please ensure that you complete your series of treatments within the designated time frame.

By purchasing a package, you agree to these terms and conditions. We are committed to delivering exceptional service and ensuring you have a great experience with your skincare treatments at Facial Entity!